Terms & Conditions

These terms and conditions regulate the business relationship between you and us. By using Our Web Site in any way, or by buying from us, you agree to be bound by them. We are: Victoria Blake and Jessica Blake in partnership as Jessie Western. Our address is: 82b Portobello Road London W11 2QD. You are: visitor to our website/our customer

1 DEFINITIONS

In this agreement:
“Our Web Site” means the entire computing hardware and software installation that supports Our Web Site.
“Goods” means any of the Goods we offer for sale on Our Web Site
“Content” means information in any form published on Our Web Site by us or any third party with our consent.

2 THE CONTRACT BETWEEN US

2.1 These terms and conditions apply:
2.1.1 so far as the context allows, to you as a visitor to Our Web Site; and
2.1.2 in any event to you as a buyer or prospective buyer of our Goods.
2.2 Goods advertised may not be available.
2.3 We must receive payment of the whole of the price for the Goods that you order before your order can be accepted. Your payment of the price for the Goods represents an offer on your part to purchase the Goods, which will be accepted to us when we send to you an email that the Goods have been sent to you. Our acceptance of your order brings into existence a legally binding contract between us. It is possible that the price may have increased from that posted on Our Web Site.
2.4 You confirm that you are at least eighteen years old, or if in the country where you are ordering or to where you want the Goods shipped there is a higher age required to enter into a binding contract or buy the Goods concerned, that you are at least that higher age.
2.5 We may change these terms from time to time. The terms that apply to you are those posted here on Our Web Site on the day you order Goods.
2.6 Because of the nature of the Goods sold all descriptions, weights and sizes of Goods are to the best of our ability and you may not rely on their accuracy. Accordingly, any such description shall not form part of this Agreement.
2.7 If we do not have the Goods you order in stock we will offer you an alternative or refund the sum paid for the Goods that are not in stock. If we owe you money (for this or any other reason), we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 30 days from the date of your order.
2.8 You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. We will inform you of our delivery charges prior to dispatch of the Goods.

3 RIGHT FOR YOU TO CANCEL YOUR CONTRACT

3.1 You may cancel your order with us for the Goods you order at any time up to the end of the seventh working day from the date you receive the ordered Goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.

3.2 To cancel your order you must notify us in writing.

3.3 If you have received the Goods before you cancel your contract then you must send the Goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the Goods for delivery you must not unpack the Goods when they are received by you and you must send the Goods back to us at our contact address at your own cost and risk as soon as possible.

3.4 Once you have notified us that you are cancelling your contract, any sum debited to us from your credit or debit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the Goods in question are returned by you and received by us in the condition they were in when delivered to you.

Please note that shipping charges, return shipping charges, customs duties and any import taxes paid by you are non-refundable, including for orders shipped outside of the United Kingdom. If you do not return the Goods delivered to you or do not pay the costs of delivery, we will be entitled to deduct the direct costs of recovering the Goods from the amount to be re-credited to you.

4 CANCELLATION BY US

4.1 We reserve the right to cancel the contract between us if:
4.1.1 we have insufficient stock to deliver the Goods you have ordered;
4.1.2 we do not deliver to your area; or
4.1.3 one or more of the Goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
4.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

5 CUSTOMS, DUTIES AND IMPORT REGULATIONS

5.1 For orders shipped outside of the United Kingdom, your country of residence may apply import duties, customs charges or local sales taxes. These charges vary by territory and are the responsibility of you, the customer. Payment of any such duties or taxes is required in order for customs authorities to release your parcel. We have no control over these charges and cannot advise on their amount.

5.2 If you refuse to pay the duties required to release your order, the parcel may be held, returned or abandoned by the courier in accordance with the regulations of the destination country. If the parcel is returned to us, we will make every reasonable effort to ensure it reaches our warehouse so that a refund can be processed.

Please note that shipping charges, return shipping charges and any duties or customs fees paid by you are strictly non-refundable. If additional courier or customs return fees are incurred, these may be deducted from your refund.

If the parcel is abandoned and cannot be returned to us, no refund will be issued.

5.3 We are legally required to declare the accurate value of the Goods on all international shipments. Requests to amend, lower or otherwise alter this information will be refused.